The Public Hand and IT Mega-Projects: Lessons from the German TollCollect Case
In: Proceedings of the Special Interest Group on IT Project Management pre-ICIS Workshop, Best Paper Award; Milwaukee WI, USA
Category: Proceedings [Password Protected Download] (Please contact the author)
In this research, we analyze in a longitudinal case study the German electronic toll collect system (TollCollect) for heavy trucks that is operating now since January 1st, 2005. With more than €3 billion of revenue stream per year and altogether €2 billion for development and installation of the system, the TollCollect project was not only the single-largest public-private partnership project ever rolled out in Germany, but also the largest IT development project in Europe in the years between 2002 and 2005. Through interviews, secondary data, and documentations, qualitative data will be gathered on commitment and escalation in large-scale public private partnership projects. The aimed at goal is the development of an inductively generated, grounded model of de-escalation process. The research objective can be subdivided into three sub-objectives which are (1) the building of grounded theory in project management with public hand interference, (2) provision of a process model for IT mega projects with failing course of action, escalation and de-escalation, and (3) development of normative recommendations for practitioners.
Reference No.: 2006-408