The Role of IT/Business Alignment for Achieving SOA Business Value – Proposing a Research Model
In: Proceedings of the 15th Americas Conference on Information Systems (AMCIS 2009); San Francisco, USA
What is the interplay between IT/Business alignment and Service-oriented Architecture (SOA) regarding the achievement of
business value in terms of business flexibility? This paper introduces a conceptual model that derives propositions about how
IT/Business alignment, IT flexibility, and business flexibility are interrelated and how SOA and alignment interact in order to
increase business flexibility. We apply and integrate well-known multi-dimensional concepts of both IT/Business alignment
(in terms of strategic alignment, structural alignment, and social alignment) and IT flexibility (technical and non-technical IT
flexibility) and map the conceptual components of SOA (architectural and the governance dimension) to this resulting model.
This conceptualization will allow for more profoundly structured research on how SOA contributes to business value.
Reference No.: 2009-1323