Articles

2012

Beck, R.; Schott, K. (2012)

The Interplay of Project Control and Interorganizational Learning: Mitigating Effects on Cultural Differences in Global, Multisource ISD Outsourcing Projects

In: Business & Information Systems Engineering (4:4), pp. 183-192

Category: Publications in scientific journals

Reference No.: 2012-1919

2011

Beck, R.; Schott, K.; Gregory, R. (2011)

Mindful Management Practices in Global Multi-Vendor ISD Outsourcing Projects

In: Scandinavian Journal of Information Systems (SJIS) 23(2), pp. 29–52

Category: Publications in scientific journals

Reference No.: 2011-1888

Schott, K. (2011)

Vendor-vendor knowledge transfer in global ISD outsourcing projects: Insights from a German case study

In: Proceedings of the 15th Pacific Asia Conference on Information Systems (PACIS 2011); Brisbane, Australia

Category: Proceedings

Reference No.: 2011-1869

2010

Schott, K.; Beck, R.; Gregory, R. (2010)

Management of Globally Distributed Software Development Projects in Multiple-Vendor Constellations

In: Proceedings of the Fourth Global Sourcing Workshop; Zermatt, Switzerland

Category: Proceedings

Reference No.: 2010-1581

Schott, K.; Beck, R.; Gregory, R. (2010)

Conflict as Manifestation of Culture in Global IS Outsourcing Relationships

In: Proceedings of the 18th European Conference on Information System (ECIS 2010); Pretoria, South Africa

Category: Proceedings

Abstract

The objective of this paper is to propose a new way of analyzing culture in global IS outsourcing relationships. Previous research in IS has focused on the analysis of values, beliefs, customs, and other elements of culture whereas other inherent characteristics of culture, such as its dynamic and subjective nature, have been widely ignored. Hence, we suggest analyzing culture and identity in relation to action thereby accounting in more detail for the above mentioned characteristics. In particular, we develop a conceptual model describing the relationship between social identity and conflict in global IS outsourcing relationships. Propositions are derived from social identity and inter-personal conflict theory. The concept of cognitive flexibility (derived from cultural intelligence theory) is introduced as a moderator variable, influencing the relationship between social identity and inter-personal conflict. The conceptual model developed in this paper makes a theoretical contribution to the global IS outsourcing domain and serves as a basis for future empirical research.

Reference No.: 2010-11

2009

Schott, K.; Gregory, R.; Beck, R. (2009)

Measuring Client-Vendor Distance in Global Outsourcing Relationships: A Conceptual Model

In: 9. Internationale Tagung Wirtschaftsinformatik; Wien, Österreich

Category: Proceedings [Password Protected Download] (Please contact the author)

Reference No.: 2009-1048

2008

Schott, K.; Beck, R. (2008)

Understanding Sources of Conflict in Near- and Offshore IT Outsourcing Projects

In: Proceedings of the 3rd International Research Workshop on IT Project Management (IRWITPM 2008); Paris, France

Category: Proceedings

Abstract

The objective of this paper is to develop a theoretical model depicting sources of conflict in near- and offshore outsourcing projects. As previous research in the IT outsourcing conflict domain is scarce, we draw on the literature stream on global virtual teams as a conceptual basis. We transfer an existing model of conflict in global virtual teams to the IT outsourcing domain and enhance our understanding of conflict in global IT outsourcing projects by additional near- and offshore outsourcing specific characteristics. A key finding is that conflict in global IT outsourcing projects is caused by antecedents that go beyond geographic distance and technology mediation. Furthermore, subtle differences exist between near- and offshoring projects concerning the relevance and effect of individual antecedents.

Reference No.: 2008-1187